UI Hospitals Has ‘Healthy Appetite’ For Improving Low Marks From PatientsAugust 5, 2019 |
by Vanessa Miller
Fewer than half the University of Iowa Hospitals and Clinics patients who responded to questions about their satisfaction there said the areas around their hospital rooms were always quiet at night — earning UIHC just one star out of a possible five in a survey.
The national average for that question was 62 percent who said yes, it was always quiet. Across Iowa’s other hospitals, the average was 67 percent — 22 points higher than UIHC, according to the Hospital Consumer Assessment of Health Care Providers and Systems survey, which the Centers for Medicare & Medicaid Services has required since 2007 at thousands of hospitals across the nation to participate in Medicare.